Solutions

Artificial Intelligence applied to real needs.

Four specialised modules that, together or independently, respond to the specific challenges of each organisation.

SYNERTIAENGAGE

Intelligent omnichannel service, by voice or digital channels, for customers, citizens and employees.

  • 24/7 availability, without interruptions
  • Significantly shorter response times
  • Consistent, standardised information
  • A better experience for everyone who gets in touch
  • Lower operational load on teams

SYNERTIAAGENTS

AI agents that carry out tasks, automate processes and integrate systems.

  • Higher team productivity
  • No more repetitive manual tasks
  • Faster, more accurate execution
  • Fewer operational errors
  • Processes that scale without extra resources

SYNERTIAINSIGHTS

Analytics, dashboards and operational intelligence for evidence-based decisions.

  • Real-time operational visibility
  • Data-driven decision support
  • Continuous performance monitoring
  • Proactive identification of improvement opportunities
  • Tracking of strategic KPIs

SYNERTIAKNOWLEDGE

Intelligent management of organisational knowledge, with semantic search and AI.

  • Institutional knowledge preserved
  • Less time spent searching for information
  • Higher-quality, more consistent information
  • Greater employee autonomy
  • More value from existing knowledge

Different organisations. The same goal.

Adapted to every sector.

Synertia adapts to the context, vocabulary and processes of each organisation.

Public Administration

Municipalities and parishes closer to citizens, at any time.

Healthcare

Telephone service and support for administrative teams.

Business

Customer and employee relationships, with information to manage them.

Media and Communication

Contact and information management in media organisations.

How we start

Discover. Build. Enable. Evolve.

A structured methodology that reduces risk and speeds up value: it starts fast, validates with your team and evolves with your organisation.

Next step

Discover what Synertia can do for your organisation.

Talk to us and meet an Artificial Intelligence platform built to solve real problems.